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Dear CyberYenta,
Well, let me tell you something about "The Real History Of Starbucks"
What Schultz also figured out was that he was creating an entire foreign land. A place people could escape to for a quickie vacation. First he invented the exciting new foods and drinks, then he invented a new language, then he created his first native of the land, the "barister." And he had to teach them the new language. Here is an example of a training session between Schultz and his trainee:
SCHULTZ:
THE KID BEHIND THE COUNTER
SCHULTZ
KID BEHIND THE COUNTER
In the land of Starbucks small is tall and once you get beyond small you’re out of the realm of English entirely: A medium coffee is a “grande,” and a large coffee is a “venti.”
Why did Schultz create a new language? Women were flocking to Starbucks like crazy just to sit and talk to each other. The problem was men. Sitting and talking isn't enough. He could have put in a wide screen TV and shown sports all day. He could have sold 25 cent beers. Instead he figured if he could change “small” to “tall” that might work. So Schultz created a place where “small” didn’t exist.
If a man and woman have a fight while in a Starbucks and she complains to him about the size of his equipment, he could turn to her and say, “What are you talking about? Small is tall!” In The Land of Starbucks he’s within his rights!
Shalom and we'll talk again soon,
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